SENALOSA

One of the many benefits of the Balanced Scorecard system is its applicability to virtually any organization in any industry. At The Senalosa Group we have extensive experience implementing Balanced Scorecards in a broad range of organizational settings. Outlined below is a sample of clients we’ve assisted in harnessing the power of the Balanced Scorecard.

Clients Say...

“Paul Niven pulls together amazing strengths. All at once he is sage-like, laser-like focused on results, a great listener, forward-looking, confident, warm and an enthusiast for strengthening your organization. He gets the job done and delivers on what he has promised — and more. He combines zeal with common-sense and knows how to move groups past a web of complexity to profound simplicity. I admire his energy, how he stays positive and earns trust. I've called him our ‘balanced scorecard sherpa.’ He is a guide who knows how to reach the summit of what can look impossible.”

"Working with Paul has been a very rewarding experience both professionally and personally. I have benefited greatly from the high level of expertise and extensive experience Paul brings to the process and the personalized attention Paul provides that is the hallmark of his service. I sincerely believe the positive results our organization has experienced are directly attributable to Paul’s expert and individualized guidance."

Ms. Junie Villongco
First Vice President, Office of Strategy Management
Financial Freedom (The Reverse Mortgage Specialist)
Irvine, California www.financialfreedom.com

"The Port engaged Paul to help further integrate our Balanced Scorecard into the way we do business, and to train staff in the development of department Balanced Scorecards. His excellent facilitation skills and consulting work with the Port have helped our departments become truly aligned with the organization's strategic vision. Paul willingly shares his extensive knowledge and is easy to work with. The tools he gave us are practical and effective, and will continue to be used at the Port in the future."

Ms. Amy Kosifas
Program Manager, Strategic Management Services
San Diego Unified Port District www.portofsandiego.org

"Paul Niven brings the Balanced Scorecard to life with clear communication and practical applications. His books have been a primary resource for dozens of rural hospitals across the country, using balanced scorecard technology to improve quality and drive performance. He has also demonstrated a profound ability to make his lectures and workshops relevant for diverse audiences."

Terry J. Hill
Executive Director
Rural Health Resource Center
Duluth, Minnesota www.ruralcenter.org

“Paul Niven’s work in helping organizations implement the Balanced Scorecard is superb. He has worked with us on creating and delivering very informative, successful seminars for our clients in Moscow and St Petersburg, Russia, and for our classes of entrepreneurs from the Middle East and North Africa. He is always concise, yet informative; focused, yet broad-based enough for professionals from many industries to “get it.” We really appreciate working with Paul!”

Rob Fuller
Director of Entrepreneurial Programs
Beyster Institute
Rady School of Management, UC San Diego

"Working with Paul has been a real pleasure. He keeps the Balanced Scorecard process simple, focused and disciplined. His multi-sector and international experiences with the Balanced Scorecard are world-class."

Galen P. Carver, M.S., P.E.
Chief Management Official
Coordinating Office for Terrorism Preparedness and Emergency Response
Centers for Disease Control and Prevention
Atlanta, GA

"Paul has been instrumental in assisting us with our implementation of the Balanced Scorecard. He has made the process manageable, useful, and pertinent to what we do. His workshops are instructive but also enjoyable. He really understands the BSC model and can assist ANY organization in its effective application."

Regina B. Korossy
Senior Director, Operations & Marketing
Century Housing
Culver City, CA

"We asked Paul Niven to serve on our Cost Management Editorial Advisory Board for several reasons, perhaps most importantly because he is an accessible, open-minded, and independent Balanced Scorecard expert. Paul sees performance management risks and opportunities more comprehensively and fairly than anyone we know."

Joe & Catherine Stenzel, Editors
Journal of Cost Management

"Paul Niven has actively engaged NB Power’s Executive Team with his industry experience, in-depth knowledge of the Balanced Scorecard methodology and his unique and effective facilitation style. After a few false starts with the Balanced Scorecard, I can confidently say that the BSC is now becoming ingrained in the NB Power culture. Paul has had a definite positive influence in establishing the Balanced Scorecard as the management tool of choice at NB Power."

Christian C. Richard, P.Eng., MBA
Director, Office of Strategy Management (OSM)
NB Power Holding Corporation
Fredericton, NB

“When we adopted the Balanced Scorecard approach Paul was knowledgeable, informative and wise. His experience contributed greatly to a highly successful implementation.”

David Rathbun, Chief Talent Officer
Aliant, Inc.
Halifax, Nova Scotia, Canada

“Paul effectively introduced the Balanced Scorecard to all levels of management and staff in our organization resulting in a high level of acceptance. This has been critical to our efforts to successfully integrate the process into our ongoing operations. Paul took what is traditionally a tool for private businesses and corporations and seamlessly transitioned the balanced scorecard method into government operations. As a result of his work, we are well on the way to a more streamlined, accountable operation increasing our ability to better serve our constituents.”

Wayne Lowery, General Manager
El Dorado Hills Community Services District
El Dorado Hills, California