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Customized Training Solutions

If you’d like to learn more about how to create a differentiating strategy, build a powerful Strategy Map, or develop performance measures that ensure you effectively track the execution of your strategy, please consider our training services.

We’re happy to customize an approach that fits your unique needs, but to get you started, here is a sample agenda for a training session:

  • Factors leading to the prominence of the Balanced Scorecard and Performance Management systems: The rise of intangible assets, our over-reliance on financial measures, and the difficulty of executing strategy.
  • Balanced Scorecard fundamentals: Who developed the model, when, why, and how? Plus a review of the four perspectives that bring it to life.
  • Strategy Maps: Powerful communication tools that clearly communicate the strategy to all employees and beyond.
  • Strategy Map case study: Participants will apply the learning by developing a Strategy Map for a fictitious organization.
  • Performance measures: The heart of the Balanced Scorecard system. We’ll examine the characteristics of effective measures.
  • Measures case study: Participants will create measures for the objectives they previously created during the Strategy Map exercise.
  • Essentials of Implementing the Balanced Scorecard: During this segment you’ll learn what it takes to effectively implement the system in your organization. Topics to be covered include: Executive sponsorship, communication, the power of an Office of Strategy Management, cascading, reporting, and strategy-focused meetings.
  • The goal of this session is to provide your team with a solid grounding in Scorecard theory and practice so that you can make an informed decision on how to proceed with your own implementation. The session typically runs approximately five hours - depending on your questions, which we're happy to answer!

    Our training can be adapted for organization type, so if you’re from a public sector agency or nonprofit organization, we’re happy to help. Contact us to learn more about training services.

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